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How online casinos are providing a luxury experience

iGaming operators have developed mobile apps that give consumers a unique experience of what it’s like to play your favourite casino games – wherever you are.

By LLM Reporters  |  October 28, 2021
online casino

When it comes to a luxurious travel experience, the world’s finest casinos have long been a hallmark of opulence and extravagance, and from London to Monaco, Vegas to the Caribbean there are plenty of places for gambling enthusiasts to go to get their fix.

From their lavish decor and five-star service, not to mention the exciting array of table and slot games, there’s nothing quite like the glitz and glamour of a night at the casino, no matter where in the world you happen to be – but these days, you don’t have to travel far to get the experience.

In fact, following a surge in online casino sign-ups in the first year of the global pandemic, online casinos, too, have been upping their game in a bid to offer the most luxurious treatment ever to subscribers. Eager to retain their highest-rolling clients, it seems that some have gone all out on the VIP treatment, offering a whole host of perks and bonuses to keep them engaged. And, thanks to recent advancements in technology, they are also now able to offer a superior level of service, which has gone a long way towards keeping them in favour.

When players play online casino games these days, they can enjoy a live and immersive experience, complete with a real-life dealer – all that’s missing is the champagne. Here, we take a look at just how online casinos are managing to rival their bricks-and-mortar counterparts in 2021 – in ways that previously, the industry never thought possible.

The full assortment of games 

A serious advantage of the online casino over land-based alternatives is that they don’t require a physical space in which to operate – which means they can offer a much broader selection of slot and table games and cater to a much larger number of customers all at once. Better yet, they can do all of this without compromising on service for a second, giving each and every customer a tailored luxury experience that keeps them coming back for more.

Land-based casinos, on the other hand, have only a limited amount of space to fill with popular games like roulette, blackjack and poker, and similarly, a limited capacity. An over-filled casino is a surefire way to put paid to the exclusive feel of a customer’s experience, and given the current pandemic, has the potential to quickly put even the most laid-back of gamers off.

Today, many online casinos offer hundreds of different games and slots to choose from, ensuring that customers never have a chance to get bored. In doing so, they also ensure that they never need to seek out an alternative – and we all know that ultimately, customer loyalty is what pays.

online casino
Live casino gameplay has transformed the way online casino gaming is viewed, with the latest technological advances making for the most immersive experience possible from the comfort of your sofa, hotel room or sun lounger

Live casino experiences 

Live casino gameplay has transformed the way online casino gaming is viewed, with the latest technological advances making for the most immersive experience possible from the comfort of your sofa, hotel room or sun lounger.

Live dealers interact directly with players throughout games, and players may also do the same, mirroring real-world gaming through casinos’ state-of-the-art streaming communications.

The live casino experience is integral to how online casinos are providing a truly luxurious experience. Players have the opportunity to feel like a real high-roller from anywhere thanks to the slick and well-delivered visuals and animations on offer on the gaming site, and can play just as big as they would at their favourite bricks-and-mortar establishments.

Many of the best online casinos are inspired by the glitz and glamour of the land-based casino floor. The stylish furnishings and fittings, plus the suitably attired croupiers and dealers, are all integrated, in perfect detail and in real-time. This wholly realised detailing means that players are brought right into the heart of the action, with the games themselves presented via a variety of HD cameras never missing a single moment of play. 

VIP schemes 

VIP schemes have served as another powerful marketing tool for online casinos, and allow them to draw in big-spending players with an assortment of perks and gifts.

In many schemes, players are awarded points for playing their favourite games and can then progress up through the VIP rankings to earn the biggest bonuses and privileges, allowing them to experience all the exclusivity of a real-life casino – and in many cases, even more.

Such schemes have proved to be particularly popular over the past eighteen months, with many regular players at a loose end and seeking out realistic entertainment options that remind them of the glitz and glamour they are used to. 

Adding a personal touch that ensures each player feels individually valued, it’s certainly an inspired way to keep them engaged.

poker chips on a laptop
iGaming operators have developed mobile apps that give consumers a unique experience of what it’s like to play your favourite casino games – wherever you are

Around the clock support 

Another significant advantage that online casinos have over land-based alternatives is the provision of full 24/7 support. The online world never sleeps, which means virtual casinos don’t either – and  guests can take advantage of five-star service at any time of the day or night. 

This around-the-clock support is usually facilitated via live-chat and ensures timely assistance with any issue – another important way that online casinos offer total assurance of quality and luxury in the gaming experience.  

Advanced technologies 

The online gaming world is making great strides in becoming a technological innovator, and is increasingly taking advantage of the latest advancements to ensure the optimal all-round customer experience.

In live casino, new character recognition technology allows players to keep fully up to speed on the results and interactions of table spins and deals, and the implementation of random number generators has ensured that games of chance are completely random and fair. 

Virtual reality (VR) is also creating something of a buzz in the industry. After years of promise, technology has caught up with the ideas of VR headsets to offer gamers even more of an immersive experience, and is already becoming another way for players to experience the full-scale luxury of perfectly rendered casinos, wherever they happen to be. 

The bottom line

The online world is becoming more sophisticated by the day, and ever-more powerful as a result – and online casinos are benefitting significantly as a result, capitalising on technological innovations to ensure a more luxurious customer experience than ever before. While many high rollers will argue that nothing can compare to the real life, land-based gaming experience, suffice it to say that online casinos are giving it a good try – and have successfully managed to win over a huge number of players thanks to their dedication to high quality service, excellent variety and impressive attention to detail.

Please gamble responsibly (18+ UK) – check age restrictions before participating